“The client has experienced significant growth and the main server began to take strain when its 190 or so agents simultaneously logged into the solution. An upgrade on the server would have been costly and so Regent evaluated the solution on a Microsoft environment using Intel architecture. Although the solution increased performance, bottlenecks still occurred.”
“We installed RHEL AS2.1 Linux with Oracle 8, configured the solution and migrated the company's old database across and implemented the solution. In addition we have also initiated a service level agreement with Regent and now monitor, manage and maintain the solution on their behalf.”
