“If you can picture a 60-year-old who is very unstable even on her feet, hitting wouldn't even phase you. She's been here for the last three years; before that she was in another nursing facility in New York and she never had the police called on her.”
“They seem to be more willing to work with her. We're hopeful that it's a long-term solution, but after this experience I just go day-to-day and hope that I don't get another call (from the nursing home).”