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21-30 Quotations of 53

Customer quotes

“A satisfied customer is the best business strategy of all.”
Michael Leboeuf quotes
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“Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.”
Peter F. Drucker quotes (American Educator and Writer, b.1909)
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“Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.”
Bill Gates quotes (American Entrepreneur and Founder of Microsoft Co., b.1955)
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“The person determined to achieve maximum success learns the principle that progress is made one step at a time. A house is built one brick at a time. Football games are won a play at a time. A department store grows bigger one customer at a time. Every big accomplishment is a series of little accomplishments.”
David Joseph Schwartz quotes
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“Innovation comes from the producer -- not from the customer.”
W. Edwards Deming quotes (American Consultant, Stastistician and Educator, 1900-1993)
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“The customer is the final inspector.”

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“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
Sam Walton quotes (American retail Executive and Founder of Wal-Mart Stores Inc, the largest retail sales chain in the United States. 1918-1992)
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“A satisfied customer-we should have him stuffed!”
Basil Fawlty quotes

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“You need to know about customer feedback that says things should be better.”
Bill Gates quotes (American Entrepreneur and Founder of Microsoft Co., b.1955)
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“The sale begins when the customer says yes.”
Harvey MacKay quotes
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customer synonyms: client, clients.

See also: customers.

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