“We could say we want the Web to reflect a vision of the world where everything is done democratically, where we have an informed electorate and accountable officials. To do that we get computers to talk with each other in such a way as to promote that ideal.”
“If HTML and the Web made all the online documents look like one huge book, [the Semantic Web] will make all the data in the world look like one huge database.”
“The recommended strategy is to employ 'smart' buying practices to reduce acquisition and support costs, including software asset management, and increase the use of standards-compliant software,'”
“People think e-commerce is just people browsing, but there's more to it than that. More and more people are using programs and agents to shop for the best deal, and that's how they're going to be getting to your site.”