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    I Like this quote I dislike this quote“To remain competitive, it's essential for organizations like IKEA to raise service levels and adapt to how customers may want to communicate with them.”

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    I Like this quote I dislike this quote“Nortel is committed to helping customers like IKEA deliver unparalleled levels of customer service through next-generation contact center technology. To remain competitive, it's essential for organizations like IKEA to raise service levels and adapt to how customers may want to communicate with them. Nortel's contact center solution allows IKEA to meet this challenge head on and remove barriers of distance by giving agents the flexibility and agility to handle customer requests anytime, anywhere.”

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