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Robin Urbanski quotes

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    I Like this quote I dislike this quote“We're always looking at ways to lower our cost but as of now we still have pillows.”

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    I Like this quote I dislike this quote“How can I get into the Economy Plus section?”

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    I Like this quote I dislike this quote“Unfortunately, because of privacy laws and for safety reasons, we can't disclose passenger information without permission from the passenger or without the involvement of authorities.”

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    I Like this quote I dislike this quote“We're always going to be competitive on price with Southwest because we compete with them around the country.”

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    I Like this quote I dislike this quote“All our recent initiatives are very successful because they answer to what our customers are telling us they want, and that is a more comfortable, enjoyable flying experience, ... If other airlines like American do not realize that this is important to fliers especially the most frequent fliers then they must not be listening to their customers as closely as we are.”

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    I Like this quote I dislike this quote“All our recent initiatives are very successful because they answer to what our customers are telling us they want and that is a more comfortable, enjoyable flying experience, ... If other airlines like American do not realize that this is important to fliers especially the most frequent flyers then they must not be listening to their customers as closely as we are.”

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    I Like this quote I dislike this quote“[Curbside check-in] will become more like a valet service, ... The skycaps will be working harder to earn your tips.”

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    I Like this quote I dislike this quote“The feedback from customers has been extremely positive, ... Especially in San Francisco, where a lot of skycaps are continuing to receive very good tips because the service they provide is a lot better.”

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    I Like this quote I dislike this quote“The feedback from customers has been extremely positive. Especially in San Francisco, where a lot of skycaps are continuing to receive very good tips because the service they provide is a lot better.”

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    I Like this quote I dislike this quote“All our recent initiatives are very successful because they answer to what our customers are telling us they want, and that is a more comfortable, enjoyable flying experience. If other airlines like American do not realize that this is important to fliers especially the most frequent fliers then they must not be listening to their customers as closely as we are.”

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