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Robert Passikoff quotes

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    I Like this quote I dislike this quote“What marketers try to do is take a problem and twist it to their advantage, ... If you can't pronounce the name, all of a sudden it becomes something that's slightly less attainable for the consumer and it becomes more desirable. But it's equally likely that when people don't buy it, it's because they don't know how to pronounce the name.”

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    I Like this quote I dislike this quote“In May 2002, if you asked me anything about Martha Stewart, all of my responses would have been positive.”

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    I Like this quote I dislike this quote“A brand needs to be rated a 107 or better by customers for it to see real profitability, ... If they were expecting the TV show to substantively shore up the weakened brand, we'd have to borrow from Martha and say it wasn't such 'a good thing'.”

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    I Like this quote I dislike this quote“[There, it's possible that a less cozy Martha may surface, as she puts eager acolytes through their paces. And while it may make for more exciting television than yesterday's somewhat forced cheeriness,] there's a greater danger in that, too ... She has to be careful not to come across as too tough or too mean.”

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    I Like this quote I dislike this quote“Two mistakes haunt me: Not completing the manuscript of my book sooner and not buying Microsoft in 1986 before it split nine times.”

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    I Like this quote I dislike this quote“She's not ducking what happened. This is a platform to show the reformed Martha to the world.”

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    I Like this quote I dislike this quote“While it's an enormous financial institution, the issue is that they don't really stand for anything. Everyone knows them, but no one knows what they stand for.”

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    I Like this quote I dislike this quote“umbrella sense of real personal treatment, real customer service and spanning a broad financial arena.”

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    I Like this quote I dislike this quote“More companies are waking up to the fact that one of the most important touch points they have is when employees have contact with customers.”

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    I Like this quote I dislike this quote“The fact is that it is a woman who looks like she could be my wife, and that has meaning for some.”

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