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    I Like this quote I dislike this quote“We knew that the small and midsize business segment would be a large part of this market, but we were a little surprised at how many large enterprises were eager to evaluate the software-as-service option,”

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    I Like this quote I dislike this quote“Revenue has become a top priority, and companies have to get something in place quickly to meet that need, ... Hosted has become very appealing to get up and running quickly with CRM -- without involving I.T. budgets.”

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    I Like this quote I dislike this quote“The hosted model has reinvigorated a market that has failed to grow over the past several years. The hosted category has changed the whole perception of customer management with faster implementations, quicker time to value and easy customization.”

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    I Like this quote I dislike this quote“We knew that the small and midsize business segment would be a large part of this market, but we were a little surprised at how many large enterprises were eager to evaluate the software-as-service option.”

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    I Like this quote I dislike this quote“Revenue has become a top priority, and companies have to get something in place quickly to meet that need. Hosted has become very appealing to get up and running quickly with CRM -- without involving I.T. budgets.”

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    I Like this quote I dislike this quote“The vendors are selling fewer full suite deals, multimillion dollar soup-to-nuts implementations, and we see that reflected in how they are trying to build services-oriented architectures, so they can deploy modules rather than big-bang implementations. This allows customers to piece together the business functions they need -- even modules from different vendors -- to meet the specific demands of automatic processing rather than having to buy an entire suite at the outset.”

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    I Like this quote I dislike this quote“Salesforce.com is selling an on-demand model that gives customers the ability to roll out a CRM deployment quickly and easily and then scale that deployment either up or down to meet their business needs. So far, small and midsize businesses have taken the best advantage of that, but we are starting to see larger companies that are seriously evaluating an on-demand model.”

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    I Like this quote I dislike this quote“The small to midsize business segment is a very large part of the hosted market. Software-as-service lets companies get CRM in place quickly without having to raid the I.T. budget to do it.”

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    I Like this quote I dislike this quote“A big benefit to software-as-service is that it lets companies get CRM in place quickly without the kind of budget hassles you see with buying applications. There's a feeling, especially among small and midsize businesses, that a hosted solution will help realize ROI more quickly.”

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    I Like this quote I dislike this quote“It is very tightly integrated with Outlook and it will shift the landscape [in the CRM business].”

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