“When I first started out, we just had a telephone and an airline book with all the schedules. Two years later, the computer came along and we started using that to get flight information. They were run by airlines back then, not separate like it is now.”
“A lot more people do their vacations through either the Internet or group tours. We don't do nearly as many airline tickets, so group tours are what we're mostly going to do now. I'm going to mainly arrange group and things like that.”
