“We set out to transform this company from a point-to-point long-distance company. The results today are strong. They need to be better, and they will be. But it's now time to recognize the value creation phase of our strategy.”
“In 2000, the industry felt the impact of the long-distance decline we anticipated when we put our new strategy in place three years ago, ... Our results reflect the acceleration of that decline, but also clearly demonstrate that we are successfully scaling our growth businesses.”
“While our total revenue reflects the impact of the industry-wide decline in long-distance voice, we are growing revenue in Business Data and IP services and our Broadband business by nearly 14 percent,”
“Our results reflect a business managing through a difficult economic and industry-wide climate, ... In the face of these pressures, we remain focused on controlling costs and growing revenue in our growth businesses.”
“While we did not make this decision lightly, we believe it is necessary and in the best long-term interests of our shareowners to adopt a dividend policy comparable to the policies of our competitors,”
“Bell Atlantic has not even come close to meeting performance levels required by the Telecom Act, ... Our brand is damaged each and every time they fail to provide our customers with service or features in a timely manner. We also suffer direct financial harm from lost revenues and costly re-works.”