“Those who enter to buy, support me. Those who come to flatter, please me. Those who complain, teach me how I may please others so that more will come. Only those hurt me who are displeased but do not complain.”
“Who has not found the Heaven below / Will fail of it above ... His eagerness, his voracity, a blood memory, in the sense that he can extract more from his life than what he has really lived. He must have a will to explore unknown feelings and dare to feel them. This may seem terrifying, but it has to be done because there is no other option.”