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Authors > Mar Mar > Marshall Field

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Marshall Field quotes

American department-store owner whose pioneering activities in retail merchandising were continued and extended into publishing by successive generations of his family. 1834-1906

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“Things to remember:
1) The worth of character;
2) The improvement of talent;
3) The influence of example;
4) The joy of origination;
5) The dignity of simplicity;
6) The success of perseverance.”

Marshall Field quote

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“Right or wrong, the customer is always right.”

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“Good will is the one and only asset that competition cannot undersell or destroy.”

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“More things to remember: 7) The value of time; 8) The pleasure of working; 9) The obligation of duty; 10) The power of kindness; 11) The wisdom of economy; 12) The virtue of patience.”

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“I have tried to make all my acts and commercial moves the result of definite consideration and sound judgment. There were never any great ventures or risks. I practiced honest, slow-growing business methods, and tried to back them with energy and good system.”

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“Give the lady what she wants!”

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