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    I Like this quote I dislike this quoteNever underestimate the power of the irate customer.

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    I Like this quote I dislike this quoteThere is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

 Sam Walton quotes (American retail Executive and Founder of Wal-Mart Stores Inc, the largest retail sales chain in the United States. 1918-1992)

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    I Like this quote I dislike this quoteIt is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

 Henry Ford quotes (American industrialist and pioneer of the assembly-line production method, 1863-1947)

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