Thinkexist Quotations
My Account Help
Add the "Dynamic Daily Quotation" to Your Site or Blog - it's Easy!
 
All Lance Jones
QuotationsAuthorsTopicsKeywordsContributors My Quotations More...
Famous people:  Name|Nationality|Occupation|Date|Curiosity 
 Authors > L Law > Lance Jones
1-4 Quotations of 4

Lance Jones quotes

bookmark email link cite rss

Popularity:
Lance Jones popularity 0/10
    I Like this quote I dislike this quote“This is the first set of competitive intelligence studies to examine banking Web sites from all angles. To achieve their business goals and stay competitive, banks need to ensure their sites are performing well on a technical level, customer experience or satisfaction level and in terms of incorporating industry best practices. Without detailed metrics into each of these critical areas your online service will likely fall behind the competition.”

 Lance Jones quote

 Add to Chapter...
    I Like this quote I dislike this quote“Keynote measures the customer experience because ultimately all business success is driven by the customer experience. Our studies have consistently shown a strong correlation between a positive online experience and increases in brand equity and customer acquisition and retention.”

 Lance Jones quote

 Add to Chapter...
    I Like this quote I dislike this quote“At certain banks, the senior executives really understand how important the online experience is overall for driving business. But you see differences in senior executives whose priority is on Web site service levels versus customer experience.”

 Lance Jones quote

 Add to Chapter...
    I Like this quote I dislike this quote“Bank of America is trying to move people to the idea of paperless statements. In a parallel study, we asked consumers if they received paper statements, and the majority that said 'no' were Bank of America customers.”

 Lance Jones quote

 Add to Chapter...
Submit a New Lance Jones quote
<< Lance Johnstone quotesLance K. Gordon quotes >>

   
Suggested
> T-Shirt quotes
> funny quotes
> famous quotes
> movie quotes
> sayings
> proverbs
> funny sayings
> Inspirational Quotes
> Cute Quotes
> Friendship Quotes
> Motivational Quotes
ThinkExist.com Quotations
Privacy & Security Policy | Terms of Service | Advertise | About us | Press room | Contact us | Help
Copyright ® ThinkExist 1999-2016