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Karl Albrecht quotes

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    I Like this quote I dislike this quote“Albrecht's Law - Intelligent people, when assembled into an organization, will tend toward collective stupidity.”
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    I Like this quote I dislike this quote“Change your language and you change your thoughts.”
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    I Like this quote I dislike this quote“If you're not serving the customer, you'd better be serving someone who is.”

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    I Like this quote I dislike this quote“Start out with an ideal and end up with a deal.”
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    I Like this quote I dislike this quote“Customer needs have an unsettling way of not staying satisfied for very long.”

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    I Like this quote I dislike this quote“If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations.”

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