“I'd be the kind of person walking in and sitting around with a bunch of executives and handing each one a mirror and saying, 'All right, look in the mirror -- that's the problem.'”
“The most cynical people in the salaried group were also unmotivated because they saw less of a connection between doing a good job and getting more money, ... The cynicism that we studied, which was all about organizational change and inertia vs. progress, spilled over into their beliefs in doing a good job and being rewarded for it. They're cynical in one area, and it poisoned their perceptions in another area.”
