“On our aircraft, the captain is in charge and has to weigh a lot of factors in the overall safety of everybody on the airplane. We would not remove someone based on race, religion, or national origin. It's based on behavior.”
“Once companies strengthen themselves and become more profitable, they'll do more travel, because that's a way to build their business, ... They will start buying more expensive seats that give them more flexibility. I think with a stronger economy, you'll see a return to more traditional booking patterns. But we just don't know when we'll see that.”