“I don't know, frankly, what we can do other than what we already do and maintain a good visitor experience. I don't know what we can do other than build a plastic bubble around the place. If someone is going to do something foolish, there's very little we can do to prevent it.”
“I think the staff has done an outstanding job in dealing with the [bear] issue. This is the kind of experience you don't forget, but would rather not repeat.”
“Anytime you have a change in leadership, there is an opportunity to think about where you go next. We have the challenge of taking a great organization and facility and making it better.”
