“People tend to work in teams, in a collaborative way, in an informal network. If you create an environment like that, it's much more effective and much more efficient.”
“People need to communicate what their problems and issues are, and the company needs to create an environment that is responsive and adjusts to that.”
“[The Kravis, which was in the middle of a roof repair, escaped serious damage.] There was just a little water here and there, nothing significant, ... Nothing too exciting, which is fine with me.”