“About a week before he chanced upon that ad, Marc said he was looking for a shop that focuses on military history and sells books, prints and maps. The ad read almost [verbatim] what he had said. A year after reading the ad, we closed the deal.”
“The Internet has changed the independent-bookstore business, ... People can go online and look for books. A lot of book people do still like to come in and browse. They get excited about a new discovery.”
“We don't like weeks like this, ... We're neutral this week. It's not win-win. It's lose-lose, because someone who you care deeply for will have to lose.”
