“This will create a clearer line of sight on how our financial services businesses operate and enhance growth, ... Our external reporting will mirror this organizational structure, providing greater clarity for investors.”
“It starts with performance and integrity. We've been in most of our businesses for over 100 years and we have a very experienced leadership team, ... We've got the world's best audit staff. We've got a culture of integrity, and that's what investors have to respect.”
“We will meet our commitments in 2001 in the face of a recession, the tragic events of 9/11 and many other disruptions in the economy. What's more, we only see double-digit growth on the horizon for 2002 and beyond.”
“If the annual report or quarterly report has to be the size of the New York City phone book, that's life, ... But the extent to which in order to help my investors feel better, they need to know more things and different things and see it in a different way - I'm always open to that.”