“While the volume of spam reaching AOL email inboxes has remained at low levels compared to it's height in late 2003, the spam that's out there is more insidious, crafty, devious, and dangerous than ever.”
“If they get a message from a sender that has images and links enabled one day, and another one the next day where they're not, they tend not to trust that so much, or think there was an error. It sends an unclear message to the consumer.”