“We still believe that IT spending is not getting worse, but clearly it's not getting much better, and we're still bouncing along the bottom. It'll be more of a trader's market than anything else.”
“CDW is undertaking an extensive sales force realignment to position its account managers along geographic territories. While we agree with the logic behind this initiative, transitioning accounts in a relationship-intensive business is likely to be disruptive to sales momentum.”
“(Lakewood) is solid. They aren't individuals. They play well together. I think we can compete with anyone, but we didn't play our game, and we started forcing shots when we got behind.”
“Customers will look for this kind of dedication at the local level. And these smaller guys can differentiate themselves through design support and other value-added services.”