“We are prepared but we are learning a lot from what happened. It puts us on notice to do a better job. You can't always depend on the state or the federal government to be there for you.”
“Oh, that was because they broke into my home, illegally without a search warrant. It happened very early in the morning before my mother and I even got up to take our medicine.”
“I'm having people come in every day. I've seen three people today, all families with children, who came in for utility assistance who've never asked before, ever.”
“The thing that's really scary is now that we're out of the cold weather rule, a lot of the people we're seeing are coming in with average $600 gas or electric bills.”
