“Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.”
“This is a fantastic time to be entering the business world, because business is going to change more in the next 10 years than it has in the last 50.”
“The vision is really about empowering workers, giving them all the information about what's going on so they can do a lot more than they've done in the past.”
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”