“When I started working, I didn't have a clue what I was doing, in that I was just wandering around, hoping that I could succeed. Then after I got a little under my belt, it took me about 25 years to feel like I knew what I was doing.”
“There's not any profitability there, ... Those two stores were probably not going to come back to profitability. In small business, you can't gain that business back.”